We are confident that you will be delighted with your purchase. However, under our 'no quibble' policy, if you wish to return the goods then please do so within 28 days of receipt and we will be happy to provide a full refund or exchange. Please note that goods returned under our 'no quibble' policy must be returned unopened in its original packaging and in a saleable condition. Refunds will normally be processed within 7 working days of the goods being received by us.

If goods develop a fault during the first 12 months after purchase then we will offer a replacement item at no cost to the customer.

When returning goods, we recommend you use a 'signed-for' service, as proof of posting cannot be regarded as proof of receipt. Unless the goods are faulty or damaged, you will be responsible for the cost of returning the goods to us. Where we pay postage for faulty product returns, our liability for refunding the postage cost is limited to a maximum of twice the original postage cost paid by the customer.

Our guarantee does not affect your statutory rights as a consumer.

If you wish to return an item then please click on the button below to download the Returns Form.

If you experience any problems then please contact us on 08702 241424.